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Fact or Fallacy? 11 Misconceptions about EMS

Posted by David Ballinger on Oct 15, 2018 8:02:00 AM
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HR Professional

Every company has its reasons for doing what they do — who they hire and who they don't, where they invest and where they don't, how they manage their workforce and how they don't. 

Unfortunately, though, sometimes the reasons company leaders have for the decisions they make are based on misconceptions. We've found this to often be true with EMS (Exclusive Managed Services). While we readily acknowledge that EMS is not for every company, we do want to make sure companies are not foregoing EMS for the wrong reasons — and especially not for false ones.

This article addresses some common objections and misconceptions companies have when it comes to EMS. 

Fallacy #1:

EMS is expensive.

Many employers are surprised to find that the cost of implementing the EMS program is considerably less than the cost of paying their own employees to accomplish the same tasks — especially when other costs like overhead, statutory, workers compensation, and benefits are factored in.

Fallacy #2:

EMS inhibits opportunities for employees to grow.

Actually, EMS is designed to ebb and flow with your company. If you want to promote a contract worker, EMS offers them opportunities for advancement doing the elevated work you want them doing. The best part, though, is that EMS allows OpSource to maintain your worker's employment at a lower cost than you the employer would incur in taking them on to your payroll. This structure of managed services drives employee retention and still costs employers less money to produce the same amount of work or better.

Fallacy #3:

EMS results in disjointed services and apathetic support.

Quite the opposite, EMS becomes an extension of your HR department, working seamlessly onsite at your business.

The "E" in EMS stands for Exclusive because EMS strives to make your company feel like you are our only client. Companies who use EMS benefit from devoted support and services from one or more OpSource professionals who are solely responsible and accountable for that company's workforce management.

Fallacy #4: 

EMS is deficient because it doesn't have a branch office.

Many wonder how a program can exist, much less function, without a branch to support it. EMS works because it's all about services and expertise, which do not require brick and mortar. In order for EMS to truly be an extension of your company's HR department, it must support your business onsite, alongside your workforce.

Fallacy #5: 

EMS reduces exposure for my company.

A common concern about outsourcing managed services is that an MSP will promote themselves instead of your company. That's not the case with EMS. OpSource always promotes your company at job fairs and trade shows. This results in better hires for your company because job candidates know what company they're applying to work for.

Fallacy #6:

EMS fishes from the same pond of resumes as other temp agencies. 

Unlike most temp agencies, EMS takes the initiative by venturing into the workforce to recruit job seekers and build a bench of skilled employees. OpSource treats recruiting like marketing in that we don’t sit back and wait on job seekers to come in — we go out into the market to find the job seekers.

Fallacy #7:

EMS is complicated and hinders productivity. 

EMS’s goal is to provide a 24-hour turnaround for all orders. What's more, EMS can produce the same level of work or better than a company could accomplish by hiring employees internally.

Our employees know that they are being screened and previewed for potential full-time positions on your payroll. We have seen this actually increase productivity among the contracted workforce.

Fallacy #8: 

EMS can't possibly fulfill a 24-hour turnaround on orders.

There are two things that make it possible for EMS to deliver on its promise of 24-hour order fulfillment. First, as mentioned before, EMS proactively recruits to build a bench of skilled employees who are ready to fill an opening when your company has one.

Second, through the work of your devoted on-site EMS professional, your company's orders always take top priority.

Fallacy #9: 

EMS results in higher turnover.

Actually, our experience has shown that companies that use Exclusive Managed Services have a higher employee retention rate for entry-level hires.

Fallacy #10:

EMS is risky because you're putting all of your eggs in one basket. 

We grew up being told not to put all of our eggs in one basket. However, when it comes to a program like EMS, having one basket for all of your eggs is actually a good thing. Not only does EMS simplify your company's network by consolidating several outsourced MSPs into one, but it's also a reliable service, structured to be completely devoted to you.

Ultimately, if you don't put all of your eggs in one basket, then no one agency owns the responsibility of getting your company's orders filled, and your workforce will suffer for it.

Fallacy #11:

EMS is the same as outsourcing HR. 

We've seen enough of our clients successfully implement EMS to know that it's unlike any other HR program. We also know that it's a program your company has to experience in order to truly understand the difference. Click on the banner below to learn more about EMS!

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Tags: Exclusive Managed Services (EMS)