you’re part of a multi-person human resources team that just can’t keep up with your company’s hiring demands, or you’re the lone HR guy (or gal) who also wears a number of other hats at a small company, it’s easy to find yourself overwhelmed with all of your department’s responsibilities. Thankfully, you don’t have to go it alone.
Below we’ve listed some of the common problems that HR teams can face, and the resources and solutions available to help you restore your sanity.
Buried by paperwork
You’ve got a lot on your plate just to keep the HR department running—from recruiting and onboarding new staff members, to handling performance reviews, to dealing with day-to-day conflicts and questions. The last thing you want to deal with is an ever-growing pile of paperwork—everything from time tracking to keeping your benefits plan competitive.
Thankfully, some of these tasks can be very easy to outsource. For example, you can partner with a company who specializes in payroll processing, and let their team handle the everyday aspects of that job. You may also want to work with a benefits management company to figure out the best possible health insurance, retirement packages, and more for your employees. Let an expert do the research and busywork for you!
Tripped up by regulations
We won’t sugarcoat this—the field of human resources can be extremely complicated. You have to keep abreast of the ever-changing landscape of state laws, federal laws, and tax requirements, plus stay informed about industry-wide challenges, such as best practices for preventing and dealing with harassment in the workplace.
When it comes to legal issues, what you don’t know can hurt you. If you don’t understand what is and is not legal grounds for firing an employee, for example, he could get a lawyer who does—and you may pay dearly for your ignorance.
If you’ve just sort of fallen into an HR role over the years but don’t have any formal training, you’ll want to remedy that as soon as you can. Consider investing in formal training via online or local college courses, though this is a potentially expensive and time-consuming option.
The best solution is probably to hire a new team member with proper HR training and credentials, and let that professional guide your team moving forward.
If that’s not practical, at the very least you should partner with an HR consultant who can steer you away from making major mistakes and help you stay compliant with the law.
Overwhelmed by hiring tasks
If your company typically only hires a handful of people a year, you can probably juggle the time-consuming tasks of recruiting, interviewing, and hiring new team members in addition to everything else you do. But what if your company is opening a new branch and needs scores of new employees at once, or if you regularly need to bring on a large workforce for seasonal work? Even a good-sized HR team can easily be overwhelmed by large-scale hiring tasks.
That’s where a staffing agency can save your department a lot of time. You’ll still need to be involved in at least part of the hiring process, but the right staffing agency can do the bulk of the legwork for you—plus there’s a good chance they have access to a larger network of possible applicants.
Of course, it’s important that you work with a staffing agency who will actually do the work of proper screening, instead of just sending you a list of random names and letting you sort them out. Do your research and be sure that the agency is attentive to your company’s unique hiring needs, instead of just assuming they understand your industry.
Overwhelmed HR professional, take heart! With some strategic outsourcing and a few experts in your corner, you can get your workload back down to a manageable level—so that you can serve your company’s employees with your full energy.