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Playing for the same team: How HR departments benefit from having dedicated managed service providers

Posted by David Ballinger on Nov 19, 2018 7:59:00 AM
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HR department working togetherWhile many employers assume that outsourcing a dedicated managed service like EMS means replacing their HR team. that is never a requirement.

HR and dedicated managed services are not mutually exclusive; they can — and often do — work together to support your company's bottom line.

Not only does the partnership between EMS and your HR team benefit your company, but it also benefits HR directly. Let's discuss how.

More Time

It's rare to find an HR manager who isn't busy. If they're not overwhelmed by their demanding and ever-changing workload, they may be drowning in it. HR is a short abbreviation for an expansive set of responsibilities, ranging from recruiting and training new employees to firing and re-hiring others.

Some of the tasks that fall in line on that extensive range of responsibilities include:

  • Managing payroll and benefits
  • Conducting performance reviews
  • Ensuring employment and labor law compliance
  • Developing policies and procedures
  • Establishing and overseeing risk management and workplace safety requirements
  • Handling unemployment claims

With the assistance of a dedicated managed service provider, your HR team will have more time to focus on their work and do it well, rather than haphazardly tackling tasks that are overdue or suddenly urgent.

Capacity to Redirect Attention

You may be wondering what your HR department would even do if they were not handling payroll, benefits, and all of the other items mentioned previously.

Simply put, they'll have more time to focus on the people that make up your workforce. Instead of filling their days with the administrative side of HR or perhaps functioning as a "glorified office manager", your HR team will have the capacity to refocus their attention on your employees who are in desperate need of training opportunities, professional development, and career advice. 

As HR begins to offer the support and stability that your workforce needs, your workers will feel more comfortable approaching HR with concerns, inquiries, and even ideas that could ultimately benefit your company.

Perhaps you envision your HR team doing less of the logistical work such as hiring and payroll, and instead focusing more on employee training and professional development. These are areas that EMS does not focus on, and most HR managers, although they enjoy them, do not have time to focus on. 

Boosted Morale

We've all heard the phrase, "If mama ain't happy, ain't nobody happy." The same idea is true about your HR department. If HR is unhappy with their work or overwhelmed by the intensity of it, then that discontent trickles into the rest of the workforce.

On the other hand, when you have an HR department that enjoys their work, that positive attitude will quickly spread throughout your company and boost the morale of your entire workforce.

A Team for Your Team

The human resources industry changes quickly and constantly, making it very difficult to keep up with trends, policies, and requirements — especially if your HR department is a team of one. 

EMS is a partnership, not just a professional resource to your HR department but an extension of it. Even though an outsourced managed service like EMS will be handling different tasks than your HR team, EMS is still onsite at your facility to serve as a soundboard and provide the expert knowledge and guidance your HR team may need from time to time.

If you'd like to learn more about how EMS can work with your HR department to benefit your team, its managers, and your company as a whole, contact us today! You can call us at 866-870-8133, or click on the banner below to get more information.

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Tags: Exclusive Managed Services (EMS), Human Resources, Workforce Management